Service Order of Universitas Brawijaya :
Providing the Best Service to Realize Customers’ Satisfaction

Motto of Universitas Brawijaya :
“Join UB Be The Best”

Service Commitment of Universitas Brawijaya :

Determines to implement an integrated working system to provide the best service in order to realize customers’ satisfaction in Universitas  Brawijaya for Excellent Service.

Service Ethic :

  1. Begin with smile and greeting
  2. Had to wear identity card (badge)
  3. Be polite to the customers of Universitas Brawijaya
  4. Not to be arbitrarily towards the customers of Universitas Brawijaya
  5. Not allowed to smoke or using mobile phone or other communication devices while giving service